If you cannot access the payment page because it won’t load or you cannot fill in your payment details, please check the following to proceed with your order.

Do you have a stable connection to the internet? You can check this by troubleshooting your wifi, or checking if other websites will load. If you suspect it is a problem with your connection, you can try using a device on a different network or wifi connection, or contact your internet provider.

You can try using a different browser or device, for example if you are using Internet Explorer on your PC, you could try using Chrome, or Firefox, or try ordering on your smartphone or tablet.

If you are using a VPN or ad blocker, try changing the settings or turning these off. Some VPNs are blocked from the payment processing stage for security purposes.

If you still have issues, or if you would prefer that we process your order, please contact us and we can assist.